If you need to return your purchase to William Morris At Home, you should contact us in the first instance either by phone on 0207 483 8383, by email shopping@williammorrisathome.com or by writing to the address below. (please enclose a copy of the invoice, together with a contact phone number and details of the nature of the return.)

We do not accept refunds unless the product has a manufacture fault. We accept all major credit cards. We do not accept payments made with American Express.

RETURN ADDRESS
William Morris At Home
2 Lonsdale Road
London
NW6 6RD
United Kingdom

We are highly committed to getting your order to you as soon as we possibly can. However, please note that deliveries may take a little longer than expected due to the high demand and matters out of our control once the goods are with our couriers.

Standard delivery £1.99 - 2-4 Working Days (Free When You Spend Over £30)

If your item is in stock, we will do our best to despatch your order the day you place it. In busy times it may take us a little bit longer. Your order will be sent on a tracked delivery. This standard delivery should take between 3-5 working days and a signature will be required when you receive your parcel.

We ship orders Monday - Friday. If you place an order over the weekend or Bank Holiday it will be processed the next working day and shipped within 2 working days.

•Shipping and delivery days are Monday - Friday, with the exception of Bank Holidays. (Shipping times exclude Weekends and Holidays.)

•Products are currently shipped via Yodel, to destinations within England, Wales and Scotland within 2-4 working days.

•We currently do not delivery to Channel Isles, and Northern Ireland. Any orders which come from Channel Isles or Northern Ireland must have a UK Mainland delivery address.